Ticket Sales

  • On the website
  • At Plaza Mayor Tourist Information Centre. Tuesday to Sunday from 10.30am to 2.30pm and from 4.30pm to 8.00pm. Closed Monday and August 15th.
  • The Conde Duque ticket office will remain open:
    • Until July 17 from Tuesday to Friday from 5:30 p.m. to 8:30 p.m. Mondays, Saturdays, Sundays and the box office will remain closed.
    • From July 18 to August 22, Tuesday to Friday from 5:30 p.m. to 9:45 p.m. Closed Monday and August 15th.
  • The Instituto San Isidro box office will open from August 14 to 24  from 7:00 p.m. to 9:30 p.m. Closed Monday and August 15th.

Once tickets have been purchased, no changes or refunds will be permitted except in the event that the scheduled show is cancelled. 

Specific seats have been set aside to guarantee better locations and improved access for people with disabilities, depending on how much assistance they require. They can be requested by writing to the email address, at the physical ticket office or by calling the spectator service telephone number 91 318 47 00 from Tuesday to Sunday from 10:30 a.m. to 2:30 p.m. and from 4:30 p.m. to 8:30 p.m.

Free Activities 

* In Conde Duque: Free admission until capacity is reached in order of arrival. It will only be necessary to download or collect tickets in advance at and at the Plaza Mayor Tourist Information Center for the show Algo Inesperado

* In other spaces: Free admission until full capacity is reached in order of arrival. More information on the websites of the respective spaces.

General Discounts

25% Retirees and Over 65s

25% Children aged under 14

€1 Children aged 2 and under

20% People with disabilities, people in wheelchairs and their companion

20% Unemployed people

€5 per ticket Members of professional performing arts associations and students of the dramatic arts or other artistic disciplines (proof of status required). These tickets can only be purchased from ticket offices in the venue where the relevant event will be held, as proof of association membership or student status must be shown.

Free Admission

Young people aged 16 to 26 with a JOBO Youth Pass 

These discounts may not be combined.